Shipping

Shipping

Brexit and Shipping to the EU

We offer two shipping options to choose from which are detailed below;

  • United Kingdom
    • Royal Mail 1st Class (Untracked)
      • Delivery Aim: Next business day
    • Hermes (Tracked)*
      • Delivery Aim: 2 business days
  • Republic of Ireland
    • Royal Mail International Track and Signed
      • Delivery Aim: 3 to 5 business days
    • Royal Mail International Standard (Untracked)
      • Delivery Aim: 3 to 5 business days

Unfortunately, due to delivery issues shipping to Ireland we are no longer able to provide an untracked service. We regularly review the shipping market to provide you with the best value for money service to ship our products to Ireland – at this time Royal Mail International Track & Signed provides the best value for money and service. If you would like to use an alternative courier, please contact us.

  • Worldwide Shipping
    • If your country is not listed when trying to checkout, please contact us, where we will provide you with a price to ship to your location.

Royal Mail use An Post as a delivery partner in the Republic of Ireland.

When selecting a shipping method we always recommend that you select a tracked service, this way you will have the latest information on where your haul is and when in the UK you should receive notifications from Hermes including a time slot for delivery!

Hermes Tracked option excludes Scottish Highlands, Islands and Channel Islands.  If you reside in this location and you would like to order and use Hermes please contact help@blairboulevard.com where we will be able to provide a delivery quote.  If you proceed with your order without contacting us first we will unfortunately be unable to process and ship your order until any additional shipping costs have been paid.

Where’s my package?

If you have not received your Blair Boulevard delivery within the above delivery timescales please contact us and we will investigate for you.

If you believe your parcel is lost and have chosen an untracked service we must wait a specified amount of time before we can contact Royal Mail or Hermes to investigate the whereabouts of your package.

  • Royal Mail (UK) – 10 business days after delivery due date
  • Royal Mail (Europe) – 20 business days after delivery due date
  • Hermes – 5 business days after delivery due date.

Untracked services are insured up to an amount of £20, in the unlikely event your package goes missing, and if you have chosen an untracked service we will not be able to refund you any more than the insured amount, we always recommend you choose a tracked service which will not only let you know where your package is, but also provides full insurance to ensure we can refund you the full amount, if your package was to go missing.


COVID-19 & Delivery Times

Unfortunately the current pandemic may impact Royal Mail delivery times, if you have not received your package within the Royal Mail delivery aim – we are sorry! Please allow some additional time for your parcel to reach you.

  • Royal Mail UK – 10 business days after delivery due date
  • Royal Mail Ireland – 20 business days after delivery due date.

If you have not received your delivery after the above time please email us and we will investigate further for you.

Brexit and Shipping to the EU

Unfortunately the impact of Brexit has caused challenges with shipping our products from Scotland to Europe, the additional bureaucracy, paperwork and red tape introduced has caused challenges with shipping providers getting shipments over the border and in to the EU.

The additional paperwork required and challenges introduced has resulted in many shipping providers including our own, unfairly increasing their costs and as a result we are now reviewing which providers we use to ensure the most reliable and cost effective provider is used.

At Blair Boulevard we have always strived to deliver the highest quality products at a cost effective price, our shipping costs have always been kept low and in-line with what it costs us to ship to you. The price hike pushed across all shipping companies is unfortunately something that we cannot absorb as a small family run, independent business. These prices are also very volatile and are changing all the time.

An example, before Brexit to ship a product to Ireland using Hermes would cost £7.51, post Brexit this has jumped to £12.47 – with other shipping companies charging around £20.

At this time we can no longer provide courier options outside of the UK which means certain products such as our Professional Make Up Brush Cleaner is unavailable outside of the UK, we hope to be able to offer this as soon as possible as couriers resolve and streamline processes in this area and begin to offer a more cost effective service.

We are really sorry we have had to take this measure, unfortunately it is out-with our control and hope to have a solution soon. Our Royal Mail shipping options remain available to the EU and has been updated to reflect their costs effective January 1, 2021.

In the short term, please contact us if you would like us to obtain a custom shipping quote using a courier service.

Love and sparkles,
Blair Boulevard x